• Save time and money while increasing provider satisfaction and scheduler efficiency.
• Promote group harmony with accurate, fair schedules.
• Call center and other departments always have access to the most current schedule via the internet or intranet
• Efficiently prepare, adjust and distribute schedules and reports.
• Access is password protected, so only qualified persons can view the calendars or make requests.
• No software to install or maintain. ASP software means no special system requirements other than an internet connection. 
• Calendars can be managed and viewed anywhere via the internet.
• Scheduling process is defined and documented for more consistent scheduling results and training of new schedulers.
• Updates to the software are done by Call Scheduler and automatically available to all users with no I.T. involvement.
• Call Center interfaces and custom programming can accommodate any schedule format or unique rules.
• Personalized training on-line eliminates travel costs. The interactive experience reduces learning time, and increases retention of the new material

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• Increased efficiency leaves time for other duties.
• Only schedulers are able to modify the calendars. All others are "view only".
• Scheduling process is defined and documented for more consistent scheduling results and training of new schedulers.
• Built-in rules,  modular rule-makers, and Scheduling Assistant help make assignments impartial and fair.
• Customize provider information and jobs.
• Current  reports and tallies are always available and accurate.
• Holiday history and past calendars remain available in a central location.
• Providers can submit requests. Each one is time-stamped and archived. Email notification is sent about the incoming request.
• Approved requests automatically update all calendars and tallies. Email notification about action taken is sent back to requesting Provider.
• Calendars can be printed, faxed, emailed as attachments.
• Customer Service and support available via phone and internet. The on-line Help Manual becomes a useful aid to supplement what you have learned.
• Personal one-to-one training is customized for your needs. The interactive experience is reduces learning time, and helps you retain the new material.

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• Current master schedule is always available on-line, from anywhere with an internet connection.
• Access is password protected for privacy.
• No special software needs to be installed or maintained.
• Filter and/or highlight your personal calendar as needed to better visualize your schedule and that of your colleagues.
• Submit requests for Holiday preferences, vacations, swaps and more anytime. Requests are time stamped and archived. Email notification of scheduler responses to requests.
• Load your personal call schedule into your Palm for convenience.

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• Telecom centers benefit from immediate access to "live" information, in a central location, and published calendars in a standard format.
• All whiteboards can be filtered for better printing, and faxing.
• Qualified data-partners can also view the calendars for better communication.
• Custom programming available.
• Links to paging software.

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