Call Scheduler clients benefit from ASP software in the upgrade cycle.
St. Cloud, MN, December 23, 2005
Managing a software/hardware upgrade can be a complex process. For our clients, however, it was relatively transparent due to carefully orchestrated planning by Adjuvant Technologies staff.
Since Call Scheduler is an ASP application, NO upgrades, patches, or IT support was required on the client-side for users to benefit from the upgrade! They could simply log in and start using the service as usual.
| Why ASP software? |
- No need for installing and maintaining hardware/software.
- Access 24hrs a day from anywhere with an internet connection, including the home office.
- Instant availability of the latest version of the software- no manual upgrades.
- Fewer service interruptions with "behind the scenes" upgrades
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Why upgrade?
For many of the same reasons people upgrade their equipment or services at home:
New features, better performance, more flexibility, and easier administration are the usual "drivers"
The new Hardware/ Operating System provides increased speed and capacity, along with important built-in features essential for future programming and support of the Call Scheduler application. Upgrading the OS to the most current version avoids compatibility issues later, and provides the resources for smooth software version upgrades in the future.
Here is a list of a few of the Data Server improvements our clients now enjoy:
- Redundant High Bandwidth Connectivity:
Multiple Tier 1 Service Providers and Improved Bandwidth Utilization ensures a higher level of security against network downtime and faster data transfers. Because of our redundant network architecture, should one of our service providers fail, data is automatically redirected through another route via a different provider.
- Auto-switched power generator, and centralized UPS systems ensure uninterrupted data center operation.
- Server monitoring and alerts:
Should the service become unavailable, our technicians are automatically paged and emailed by the system.
- Hardware and Operating System enhancements:
All operating systems have been upgraded to the latest Linux Kernel running on a larger, more robust server. The combination provides better processing and transfer rates for the Call Scheduler application.
The overall solution further ensures that Call Scheduler will be available to you whenever you need it 24/7/365.
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